Refund policy
We only accept exchange for color difference or quality defects, refunds are not available.
Returns or exchanges will NOT be accepted for reasons including wrong size, personal preference, or style dissatisfaction.
Items must be unworn, unwashed, undamaged and in resalable condition.
For customized clothing, if the issue is caused by our mistake (OKESH), we will take full responsibility. Otherwise, there will be no returns or exchanges.
For all exchange inquiries, please contact:
Email: theokeshco@gmail.com
Instagram: theokesh.co
退換貨政策
本店商品僅接受因色差、品質瑕疵問題申請換貨,不支持退款。
尺碼不合適、個人喜好、款式不符等主觀原因,一律不予退換。
商品需保持全新未穿、未洗滌、無破損,不影響二次銷售。
客製化服飾,若因我方(OKESH)製作失誤導致問題,由我方承擔責任;若非我方問題,一律不予退換。
所有退換申請請聯繫:
信箱:theokeshco@gmail.com
Instagram:theokesh.co